I bought and tested medical alert systems for months. These are the 6 best — ranked by how fast each one reaches a real person, and what it actually costs, among other factors.
I’m Chris at ConsumerAffairs, and over the past several months I spent more than 40 hours researching, buying, and testing every major medical alert device. Every system here is judged on the same five things, in this order: how fast a real person answers when you press the button, the cost, the device itself and how it wears, and — to a lesser extent — the sales process and activation.
A few things that surprised me: my number-one pick is also the cheapest on the market, but it routes you through an AI before a human picks up. If that bothers you, the runner-up rings straight through to a live person every time. And the most expensive system I bought had one of the slowest connections.
Prices are for the base plan without fall detection and were accurate at the time of testing. See the full research and real reviews for every major brand at the link below.
Full guide — Best Medical Alert Systems: https://www.consumeraffairs.com/health/medical-alert-systems.html
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Chapters:
0:00 Intro
0:30 How I ranked them
0:52 No. 6 — Medical Guardian MG Mini
2:55 No. 5 — ADT Medical Alert On the Go
3:52 No. 4 — LifeStation Pearl
5:00 No. 3 — Lively Mobile2
6:15 No. 2 — Bay Alarm Medical SOS All-in-One 2
7:20 No. 1 — MobileHelp Elite
8:37 The bottom line
Disclaimer: Some of the links above may be affiliate links. ConsumerAffairs may have a financial relationship with some of the brands referenced, and may receive compensation at no additional cost to you when you click on links or are otherwise referred to those brands. The information in this video is general in nature and is provided for informational purposes only. It does not constitute financial, legal, tax, or accounting advice and should not be relied upon as a substitute for advice from a qualified professional. Chris Kolmar is not a financial advisor or a lawyer. Please consult a qualified professional for advice specific to your situation before making any decisions.
